Privacy Policy

Effective Date: 11 August 2025

At S-Fit, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

1. Information We Collect

  • Personal details such as name, address, email, and phone number
  • Payment information (processed securely through trusted providers)
  • Order history and purchase details
  • Website usage data through cookies and analytics

2. How We Use Your Information

  • Process and ship your orders
  • Provide customer support
  • Improve our products, website, and services
  • Send important updates such as order confirmations and shipping details
  • (With your consent) send promotions or newsletters

3. Data Protection

  • Your payment details are encrypted and processed only by secure providers.
  • We do not sell, rent, or trade your data to third parties.
  • Limited access is given only to trusted service providers (e.g., shipping carriers).

4. Your Rights

  • Request access to your personal data
  • Ask for corrections or updates
  • Request deletion of your data (“right to be forgotten”)
  • Withdraw consent for marketing at any time

5. Cookies

We use cookies to provide a better browsing and shopping experience. You may disable cookies in your browser settings, though this may affect website functionality.

6. Contact Us

If you have any questions or requests regarding your personal data, please contact us: info@s-fit.store

Terms & Conditions (S-Fit)

Effective Date: 11 August 2025

By using our website and purchasing our products, you agree to the following Terms & Conditions.

1. General

  • These terms apply to all purchases and website use.
  • By placing an order, you confirm that you are at least 18 years old or have parental permission.

2. Products & Orders

  • We aim to describe and display products as accurately as possible.
  • Availability, prices, and promotions may change without prior notice.
  • After ordering, you will receive a confirmation email.

3. Pricing & Payment

  • All prices are in EUR and include VAT unless stated otherwise.
  • Payments are processed securely via trusted partners.
  • Orders may be cancelled in case of incorrect pricing or suspected fraud.

4. Shipping & Delivery

  • Orders ship to the address provided at checkout.
  • Delivery times are estimates and not guaranteed.
  • S-Fit is not responsible for delays caused by carriers or customs.

5. Returns & Refunds

  • Customers have 14 days to return products in unused, original condition.
  • Some items (e.g., sale items, gift cards) may be excluded from returns.
  • For details, see our Refund Policy.

6. Intellectual Property

  • All logos, designs, and content are owned by S-Fit.
  • Use is prohibited without written permission.

7. Limitation of Liability

  • S-Fit is not liable for damages or injuries caused by misuse of our products.
  • Always follow product guidelines for safe use.

8. Changes to Terms

We may update these terms at any time. Continued use of the website after changes means you accept the updated terms.

Refund Policy

Effective Date: 11 August 2025

We want you to be fully satisfied with your purchase. If you are not, our refund policy applies:

1. Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, in original packaging, and in the same condition as received.
  • Proof of purchase (order confirmation) is required.

2. Non-Returnable Items

  • Gift cards
  • Sale items (unless faulty)
  • Used or damaged items not due to our error

3. Refunds

  • After inspection of your return, we will notify you by email.
  • If approved, refunds are sent to your original payment method.
  • Processing by your bank/payment provider may take up to 10 business days.

4. Exchanges

We replace items only if defective or damaged. For exchanges, email info@s-fit.store.

5. Shipping Returns

Email info@s-fit.store for the return address and instructions. Return shipping costs are your responsibility and are non-refundable.

Cookie Policy

Effective Date: 11 August 2025

This Cookie Policy explains how S-Fit uses cookies and similar technologies when you visit our website.

1. What Are Cookies?

Cookies are small text files stored on your device. They are widely used to make websites work, improve efficiency, and provide usage information.

2. How We Use Cookies

  • Essential: site functionality (cart, checkout, security).
  • Performance: analytics to understand site usage.
  • Functional: remember preferences such as language/region.
  • Marketing: personalize ads and measure effectiveness.

3. Managing Cookies

You can control cookies via your browser settings. Disabling some cookies may impact site functionality.

4. Updates

We may update this Cookie Policy to reflect changes in technology or regulations. Updates are posted on this page.

5. Contact

Questions about cookies? Email info@s-fit.store.